Member Support Specialist - Weekend Availability (PRFC)
About The Position
Are you passionate about fitness and customer service? Do you thrive in an energetic environment and love making a positive impact? PATH Recreation & Fitness Center is looking for a Member Support Specialist to join our team! This position requires weekend availability. WHAT YOU’LL DO: Welcome & Assist – Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive. Membership Support – Handle inquiries, process payments, and manage reservations with efficiency and professionalism. Engage & Inform – Provide helpful information about classes, activities, and special events in person, over the phone, and via email. Give Facility Tours – Help potential members feel at home by guiding them through our center and enrolling new members. Maintain a Pristine Environment – Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting. Emergency Response – Serve as a first responder in medical or building emergencies, following established safety protocols. Support Team Success – Take on additional tasks as needed to ensure smooth operations and an exceptional member experience. WHY YOU’LL LOVE IT HERE: Be part of a welcoming fitness community that helps members achieve their wellness goals. Enjoy a supportive team environment where your contributions matter. Opportunities for growth and development in a rewarding, member-focused role. WHAT WE’RE LOOKING FOR: Must be at least 18 years old. CPR/AED certification (or ability to obtain within 90 days). At least one year of customer service and cash-handling experience. Strong communication and computer skills (Microsoft Office proficiency preferred). READY TO MAKE AN IMPACT? If you’re excited to be part of a team that helps people live healthier lives, apply now and join us as a Member Support Specialist at PATH Recreation & Fitness Center!
Requirements
- Must be at least 18 years old.
- CPR/AED certification (or ability to obtain within 90 days).
- At least one year of customer service and cash-handling experience.
- Strong communication and computer skills (Microsoft Office proficiency preferred).
Responsibilities
- Welcome & Assist – Be the friendly face that greets members and guests, ensuring they feel valued from the moment they arrive.
- Membership Support – Handle inquiries, process payments, and manage reservations with efficiency and professionalism.
- Engage & Inform – Provide helpful information about classes, activities, and special events in person, over the phone, and via email.
- Give Facility Tours – Help potential members feel at home by guiding them through our center and enrolling new members.
- Maintain a Pristine Environment – Keep the facility organized, restock supplies, and assist in keeping spaces clean and inviting.
- Emergency Response – Serve as a first responder in medical or building emergencies, following established safety protocols.
- Support Team Success – Take on additional tasks as needed to ensure smooth operations and an exceptional member experience.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
