Member Support Experience Agent - Fully Remote
Nonstop Administration & Insurance Services•Concord, CA
379d•$60,008 - $60,008•Remote
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About The Position
The Member Support Experience Agent at Nonstop Administration and Insurance Services, Inc. is a crucial role focused on delivering exceptional customer service to members of the Nonstop Health program. This position involves responding to inquiries regarding medical benefits, claims, and billing, ensuring a positive member experience through effective communication and problem-solving skills. The agent will work remotely, providing support via phone and email, and will be responsible for guiding members through their insurance offerings while adhering to HIPAA regulations and company policies.
