Member Support Associate – WFH
Spade Recruiting•New Orleans, LA
21d•Remote
About The Position
If you’re looking for meaningful work, consistent growth, and the flexibility to work from home, this role is a strong fit. You’ll speak with members who have already requested information about their benefits—no cold outreach. Your job is to guide them through their options, answer questions, and help them complete a simple consultation process.
Requirements
- Strong, confident communication skills
- Basic computer competency (email, Zoom, data entry)
- Professionalism, reliability, and good time management
- No prior experience required—full training included
Responsibilities
- Schedule and confirm appointments with members
- Conduct phone or virtual consultations
- Explain benefit programs in a clear and easy-to-understand way
- Assist members as they complete digital forms
- Maintain accurate notes and handle follow-up communication
Benefits
- Comprehensive training and ongoing mentorship
- Weekly income with performance-based bonuses
- Fast-track advancement opportunities
- Positive, supportive team environment
- Steady full-time schedule
- Remote flexibility depending on your location
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
