(PRI) Member Specialist Sam's Club (Tiempo parcial / Horarios Rotativos)

Walmart • San Juan, PR

1d • Onsite

About The Position

This position is for a Member Specialist at Sam's Club. The role involves maintaining facility safety, providing excellent Member service, operating cash registers, processing purchases, handling payments, returns, refunds, and exchanges. It also includes maintaining cash registers and lanes, reducing shrink, and following company policies for liquor sales. A key aspect is communicating and explaining Membership types, programs, and benefits to current and prospective Members to build membership levels and encourage renewals. The company emphasizes respecting individuals, working as a team, acting with integrity, serving customers and members, and striving for excellence. Sam's Club, part of Walmart, is committed to helping customers save money and is reinventing the shopping experience.

Responsibilities

• Maintains safety of facility by following all safety standards procedures and guidelines including conducting safety sweeps following proper forklift spotting procedures following company steel standard guidelines and correctingreporting unsafe situations to management
• Provides Member service by acknowledging the Member identifying their needs assisting with purchasing decisions locating merchandise resolving issues and concerns and promoting the Companys products and services
• Operates hardware such as cash registers or related equipment processes member purchases and assists in payments returns refunds and exchanges using appropriate procedures for different membership and payment types
• Maintains cash registers and lanes and reduces shrink by stocking register supplies and box bins following Company policies and procedures for identifying concealed merchandise and making an effort to meet frontend performance goals
• Follows Company and legal policies and procedures for Liquor sales by securing merchandise maintaining signage verifying Member identification and completing and maintaining paperwork forms and required documentation where applicable
• Communicates and explains Membership types programs and benefits to current and prospective Members to assist with account decisions build Membership levels encourage renewals and promote the value of Sams Club products and services
• Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent
• Works as a team builds strong and trusting relationships communicates with impact energy and positivity to motivate and influence
• Strengthens the team by helping developing and mentoring others recognizes others contributions and accomplishments
• Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around us
• Acts in a selfless manner and is consistently humble selfaware honest fair and transparent
• Delivers results while putting the customer first
• Makes decisions based reliable information balances short and longterm priorities and considers how own work impacts the teams ability to deliver on our purpose for all stakeholders
• Displays curiosity and a desire to learn takes calculated risks and demonstrates courage and resilience
• Drives continuous improvements is open to and uses new technologies and skills and supports others through change

Benefits

• Competitive pay
• Performance-based bonus awards
• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include vacation and sick leave according to applicable law, parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, Sam's Club Membership, Military Leave Pay, adoption and surrogacy expense reimbursement, fertility benefits, and more.
• Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees