The position involves ensuring the area of responsibility is maintained in accordance with company policies and procedures. This includes properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. The role also focuses on providing member service by maintaining exit areas, reviewing member receipts, acknowledging members, assisting with purchasing decisions, and helping members locate merchandise. Additionally, the position requires maintaining the self-checkout area, resolving member issues, promoting Sam's Club products, and processing member purchases according to company policies. The role includes securing and safeguarding Sam's Club assets by observing potential criminal activity, maintaining required documentation, and executing emergency response procedures. Training of Member Frontline Service associates on company processes and procedures is also part of the job, along with complying with company policies and standards of ethics and integrity. The position requires completing work assignments by collaborating with managers and co-workers, identifying priorities, and adapting to change.