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The position involves ensuring that the area of responsibility is maintained according to company policies and procedures. This includes handling returns, zoning the area, organizing merchandise, and identifying shrink and damages. The role also focuses on providing member service by maintaining exit areas, reviewing member receipts, and assisting members with purchasing decisions. Additionally, the position requires maintaining the self-checkout area, resolving member issues, and promoting Sam's Club products and services. The associate will assist with securing and safeguarding company assets, training new associates, and complying with company policies and standards of ethics and integrity. The role emphasizes respect for individuals, teamwork, integrity, and a commitment to customer service and continuous improvement.