Trillium Staffing-posted about 1 year ago
$115,000 - $115,000/Yr
Full-time • Mid Level
Grand Blanc, MI
Administrative and Support Services

The Member Solutions Manager is responsible for overseeing the Credit Union's Member Solutions and Collections programs, ensuring compliance with regulatory requirements while optimizing portfolio performance. This role involves leading a team, managing loan restructures, bankruptcy processing, and loan servicing for various types of loans.

  • Managing the Credit Union's Member Solutions and Collections programs.
  • Negotiating repayment plans and loan modifications.
  • Overseeing collections, bankruptcy, foreclosures, fraud, and repo assets.
  • Managing Credit Union-held assets for sale, including real estate and chattel.
  • Developing and training team members.
  • Monitoring vendor relationships and performance targets.
  • Ensuring compliance with regulatory and investor guidelines.
  • Collaborating with committees and departments to support Credit Union goals.
  • Previous experience in a similar role.
  • Strong knowledge of loan servicing and collections processes.
  • Ability to negotiate effectively and manage complex financial situations.
  • Experience in compliance with regulatory requirements.
  • Competitive salary ranging from $103,000 to $115,000 depending on experience.
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