Member Solutions and Loss Mitigation Manger

Credit Human Careers • San Antonio, TX

5d • Onsite

About The Position

We are seeking a Member Solutions and Loss Mitigation Manager for the Central Region Member Solutions Department. The Member Solutions and Loss Mitigation Manager is accountable to ensure that collection and loss mitigation efforts include root cause analysis of the delinquent loan(s) and, as appropriate and/or required and that assistance via loss mitigation tools are offered. The role is accountable for ensuring that the most expedient and cost-effective resolution is achieved relative to accounts in legal/bankruptcy/foreclosure/reo status. The Member Solutions and Loss Mitigation Manager is accountable for developing effective procedures that support policy, quality standard, and regulatory requirements and ensuring compliance with the approved policies and procedures for the Member Solutions and loss mitigation department. If you have direct or indirect lending and management experience, you should apply right away!

Requirements

• 5+ years of direct or indirect lending experience in collections, loss mitigation in real estate, manufactured housing, automobile and/or consumer finance industry.
• 2 + years of remarketing and/or asset disposal experience.
• 2 + years of management experience.
• Bachelor’s degree in a business related field or equivalent work experience.
• Registration as Mortgage Loan Originator (MLO) with National Mortgage Licensing System and Registry
• Computer skills to include Microsoft Word and Excel
• Detailed oriented
• Strong math and analytical skills
• Ability to meet deadlines and work under pressure
• Good oral and written communication skills
• Ability to work independently to solve complex problems
• Ability to manage, supervise, and lead others to achieve desired results

Nice To Haves

• 2+ years of direct or indirect underwriting experience in real estate, manufactured housing, automobile and/or consumer finance preferred.

Responsibilities

• Effectively communicate output and service level expectations to subordinates and monitor results.
• Provide subordinates with the minimum authority needed to fulfill their accountabilities.
• Track and monitor to ensure deficiency balances are actively pursued.
• Build an effective team that will collaborate with each other and underwriting, quality control, sales, and loan processing.
• Respond timely to requests that fall outside of written policy and procedure and escalate accordingly.
• Develop and communicate output and service level expectations to subordinates and monitor results.

Benefits

• Credit Human provides employees with many benefits from insurance coverage to college tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager