Member Services Team Member

Barton & Gray LLC • Portsmouth, NH

19h • Onsite

About The Position

Barton & Gray Mariners
Club is looking to add another dynamic individual to join our Member Services team to assist our Club Members with yacht reservations, curated outing experiences, and high-touch customer service. This position is based out of Portsmouth, NH and is not a remote position.

Requirements

• Professional demeanor
• Ability to multitask
• Detail oriented
• Excellent organizational skills
• Excellent communication and writing skills
• Pleasant phone etiquette
• Ability to work independently and within team environment
• Excellent computer skills and effective use of CRM tools
• Flexible schedule, including weekends, rotating nights & holidays
• College degree or related experience
• Strong references

Nice To Haves

• Hospitality experience a plus
• Competence in Macintosh applications or willingness to learn

Responsibilities

• Member communications via phone, text, and email
• Scheduling Member outings via proprietary Club software
• Planning for and ensuring a pleasant, fun experience
• Organization of catering orders with preferred vendors
• Making restaurant and dock reservations and handling other member requests
• Harbor destination research and updating databases
• General administrative duties as necessary
• Other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level