Member Services Specialist - MH Lending
Credit Human Federal Credit Union•San Antonio, TX
464d•$43,659 - $46,634•Onsite
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About The Position
The Member Services Specialist plays a crucial role in the Member Satisfaction Department, focusing on providing exceptional service to members, vendors, and internal customers. This position involves responding to inquiries, generating reports, monitoring accounts, and collaborating with various departments to ensure member satisfaction throughout the life of manufactured home loans. The Specialist is expected to be a subject matter expert, handling a wide range of inquiries and aiming for first contact resolution.
