Member Services & Retention Agent

Gallagher • Chicago, IL

5d

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

How you'll make an impact

Sells insurance products and services to walk-in, call-in and referred prospects and/or current customers on an inside sales basis. Collects prospect information, researches any questions and issues with other department personnel, determines appropriate products and services to offer and closes sales. Cross sells other Company products and services and refers prospects to appropriate business lines. Develops knowledge of insurance products and services.

Requirements

• High school diploma and 1 year experience required.
• Insurance licensing required after employment.

Nice To Haves

• Should possess good verbal communication skills.

Responsibilities

• Sells insurance products and services to walk-in, call-in and referred prospects and/or current customers on an inside sales basis.
• Collects prospect information, researches any questions and issues with other department personnel, determines appropriate products and services to offer and closes sales.
• Cross sells other Company products and services and refers prospects to appropriate business lines.
• Develops knowledge of insurance products and services.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees