Member Services Representative

Anytime Fitness - 027669Quincy, MA
86d

About The Position

As a Member Services Representative, you'll work directly with the Club Manager. You’ll work with each potential client to gain an understanding of their background, their goals, and what motivates them through their health journey. With that understanding, you'll build trust and work to identify solutions that help each customer realize a healthier life. The MSR is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for welcoming guests and members to the gym, selling memberships and training services and maintaining a clean and organized gym. This role requires the ability to collaborate and communicate, and the ability to influence others in a positive way.

Requirements

  • Great communication and soft skills.
  • Friendly, outgoing, and warm personality.
  • Genuine and honest demeanor.
  • Available to work flexible hours including mornings, afternoons, evenings, and weekends.
  • Technologically savvy.
  • Self-motivated.

Nice To Haves

  • Experience in the fitness industry.

Responsibilities

  • Work directly with the Club Manager.
  • Gain an understanding of potential clients' backgrounds, goals, and motivations.
  • Build trust with clients and identify solutions for a healthier life.
  • Welcome guests and members to the gym.
  • Sell memberships and training services.
  • Maintain a clean and organized gym.

Benefits

  • Complimentary membership to over 5,000 Anytime Fitness clubs worldwide.
  • State-of-the-art sales training, continued education/development, and support.
  • The opportunity to grow and advance within an exciting company.
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