Member Services Representative (Overnight Shift)
About The Position
Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization. Looking to combine work, fitness and fun? Join our crew! Crunch Fitness locations in South Mississippi (Hattiesburg, Petal, D'Iberville and Long Beach MS) are looking for energetic and enthusiastic team members who are passionate about health and fitness and being a positive influence in the fitness journey of our members. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious fitness fun. For over 30 years we have been the industry pioneers of the "No Judgements" fitness philosophy. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, our signature HIIT Zone with numerous instructor led class options, an extensive and invigorating group fitness schedule of Crunch's signature classes such as Yoga Body Sculpt, Chisel, Absolution,The Ride, Zumba®, BodyWeb with TRX®, Belly Butt & Thighs Bootcamp and dozens more! We are also host to post-workout Relax and Recovery amenities with HydroMassage® beds and chairs, tanning booths and smoothie bars at select locations. What are you waiting for? Jump into fitness made fun today!
Requirements
- Must have availability for overnight shifts 3-5 times per week
- Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
- Proficient reading and writing skills
- Computer Skills
- Current CPR AED certification
Nice To Haves
- Energetic and engaging personality
- Passion to help other people achieve and maintain health & fitness goals
- Strong verbal communication & customer service skills
Responsibilities
- Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
- Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere
- Check-in and greet all members & guests with a smile and friendly service
- Facilitate guided tours and present amenity offerings to prospective members
- Execute membership sales to meet established sales goals and commission percentages
- Promote products, services, and special events on a consistent basis
- Operate Point-of-Sale system and be proficient in onsite technology
- Know club facility, services, and schedules
- Maintain a clean and organized work area and fitness floor
- Maintain and uphold company policies and procedures
- Maintain a professional disposition at all times
Benefits
- Complimentary Peak Results Gym Membership
- Customer Service & Service Delivery Training specific to Crunch Franchises
- Access to cross-train into other positions (group fitness instructor, personal trainer, management training)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
