Member Services Representative

Crunch - SIR Fitness LLC. • Chula Vista, CA

2d • Onsite

About The Position

Welcome to Crunch — where the vibes are high and the judgment is low.

If you want a job that’s fun, fast, social, and full of energy (and free workouts), this is literally the perfect fit. You’ll greet members, hype people up, keep the club looking 🔥, and compete with your team like it’s the Crunch Olympics.

This is not a “sit quietly at a desk” job.
This is a be the vibe job. This is a walk in ready to start the party and hype up your team job.

You’re basically the club’s social butterfly.

Crunch is a No Judgment zone where everyone — every body, every background — comes to get stronger, feel better, and have fun doing it. We’re known for:

Big energy
Colorful personality
Kickass group training
Making serious fitness actually fun
We take care of our members AND our team. When you grow, we grow.

SIR Fitness operates Crunch clubs across SoCal, including:

Anaheim • Orange • Garden Grove • Huntington Beach • Fountain Valley • Tustin • San Clemente • Vista • Carmel Valley • Eastlake • Oceanside • University Square

Our clubs include:

Turf zones
Olympic lifting platforms
Group fitness studios
HIIT Zone classes
Hydromassage, tanning, lounges
Cycle studios, 3D body scanners, saunas (select clubs)
Personal training + nutrition coaching
Translation: You’ll work in a gym that looks like a fitness influencer’s dream.

Requirements

• Outgoing, energetic, and coachable
• Loves fitness, loves people even more
• Available for 3 shifts per week (3–6 hours each)
• Must be CPR/AED certified
• Someone who can hype others up and take feedback like a champ

Nice To Haves

• Customer service, sales, or hospitality experience = bonus
• If you’re the friend who always says “let’s go,” you’ll thrive here.

Responsibilities

• Greet members like they’re walking into a party
• Give fun, confident club tours
• Crush your membership sales goals
• Book members for their KickOff appointment, so we can actually help them reach their goals!
• Keep the club clean, organized, and aesthetic
• Answer phones + help members with anything they need
• Open/close the POS drawer + complete checklists
• Join team meetings + club events
• Be the person who makes someone’s day better just by saying hi with your million dollar smile!

Benefits

• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources
• FREE gym membership
• Top level Crunch membership with all the perks: classes, PT, hydromassage, all the goodies
• PT sales commission
• A fun, loud, high‑energy team that feels like a friend group

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees