Member Services Representative

Equinox • New York, NY

23d • $22

About The Position

We are looking for a detail-oriented and analytical Member Services Representative to join our team. As a Member Services Representative, you will be responsible for meticulously reviewing and auditing various types of documents, ensuring accuracy, compliance, and adherence to established standards and guidelines. You will play a vital role in maintaining the integrity of our processes and ensuring high-quality outputs.

Requirements

• Strong attention to detail and ability to spot errors and discrepancies.
• Ability to work manage priorities and meet deadlines.
• Proficiency in Microsoft Excel.
• Self-motivated, proactive, critical thinker with ability to manage multiple tasks and prioritize workload.
• Establish and maintain effective, cooperative, and professional courteous working relationships with your team and colleagues.

Responsibilities

• Review and audit documents, reports, and records for accuracy, completeness, and compliance with established standards and procedures.
• Maintain accurate and detailed records of audit findings and actions taken.
• Communicate audit findings and recommendations to relevant stakeholders.
• Verify the authenticity and validity of information by cross referencing across multiple systems.
• Respond to regional mailbox, supporting requests from club management and sales teams.

Benefits

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees