CLUB - Overnight Member Services Rep

Planet Fitness-United Fitness Partners•Mesa, AZ

About The Position

As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey. You will ensure our club is super clean because our members value this and we’re known for that too. Finding new and current members to join the fitness trainer in fitness classes. You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits! You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities. Be a leader! Be passionate – love what you do! Have fun and invite members to do the same! Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays. United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

Requirements

Birthdate that confirms you are a minimum of 18 years of age.
Passion for helping others.
Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
On-time dependability because you know people are counting on you.
High School diploma or GED equivalent.
Must be able to occasionally lift, push, or pull at least 50 lbs.
Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

Responsibilities

Providing members with an unprecedented experience and encouraging them in achieving their fitness goals.
Making members feel like family in a clean, judgment-free environment.
Creating “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
Ensuring the club is super clean.
Finding new and current members to join the fitness trainer in fitness classes.
Introducing new and existing members to Black Card amenities.
Helping the entire team at the welcome desk checking in our members while providing greetings and farewells to them.
Assisting with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.