Member Services Representative (Part-time, 25-37.5 hours/week)

WESTconsin Credit Union Careers•New Richmond, WI

30d•$18

About The Position

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference. Ready to make an impact? Let’s grow together! The starting rate for this role is $18.43 per hour.

Requirements

This position requires a high school diploma or equivalent and a proven track record in customer service
Proficiency in basic computer, data entry and typing skills is required
A positive attitude, professional image, and self-motivation are essential in the teller role
Excellent oral and written communication skills are required
This includes an every other Saturday rotation.

Responsibilities

Represent the Credit Union to members in a friendly, positive, and professional manner
Provide prompt, efficient, confidential, and accurate service in the processing of transactions
Responds to members' requests, problems, and complaints, and/or directs them to proper person for assistance and resolution
Learns to recognize member's needs for services, and presents and refers them appropriately
Handles all monetary transactions for members