Member Services Representative
AMERICAN MOTORCYCLE ASSOCIATION•Pickerington, OH
10d•$13 - $16•Onsite
About The Position
The American Motorcyclist Association is looking for an enthusiastic, customer service oriented Member Services representative. If you have call center experience and a willingness to help others, you may be the ideal candidate for this position.
Requirements
- 1 year in-bound, outbound call center
- Strong computer processing skills
- Ability to learn new processes quickly
- Detail oriented and focused on providing accurate information
- Ability to meet changing priorities
- Must be able to address challenging customer issues while maintaining a positive and professional attitude
- Ability to thrive in a fast-paced working environment
Nice To Haves
- Motorcycling experience a plus
Responsibilities
- Answer in-bound member calls and email
- Make outbound calls to expired and active members to promote member benefits and renew membership
- Handle inbound member services inquiries quickly and effectively, demonstrating knowledge and passion in the AMA mission
- Complete data entry and other manual processes associated with in-bound and out-bound calls
Benefits
- Sign On Bonus Available
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
