Member Services Representative

Crunch Fitness Fuchs Group•Midland Park, NJ

1d•Onsite

About The Position

Crunch Select in Midland Park is looking for enthusiastic and dependable individuals to join our front desk team! If you enjoy creating positive experiences for others and thrive in a fast-paced, team-oriented environment, we’d love to meet you. Available shifts are evenings during the week and also weekends.

Requirements

Fluent in English with strong reading and writing skills
Basic computer proficiency
Excellent customer service and communication skills
Ability to stand for extended periods and walk the club for routine checks
Willingness to assist with light tasks such as re-racking weights and maintaining a clean environment

Responsibilities

Greet all members and guests with a warm, friendly, and professional attitude and wish them well as they exit the club
Check in members and guests efficiently and accurately
Answer phone calls in a courteous and helpful manner
Communicate upcoming promotions, events, and updates to members
Prepare protein shakes and sell retail products at our juice bar
Schedule and process payments for member services
Maintain a clean, organized, and welcoming front desk area
Support management with daily operations, opening and closing duties, and special projects
Foster a positive and inclusive atmosphere for all members