Crunch-posted 2 months ago
Entry Level
Ypsilanti, MI
1,001-5,000 employees
Amusement, Gambling, and Recreation Industries

Crunch Ann Arbor & Ypsilanti are looking for Membership Service Representatives to join our growing team! Would you like to join one of the fastest-growing fitness franchises in the world? With over 400 locations in the U.S. and internationally, Crunch Fitness is a leader in making reaching your fitness goals possible! If you're passionate about helping others get life changing results, we're looking for you!

  • Assist members with selecting the right membership for their specific fitness goals.
  • Support members through exceptional customer service & account management.
  • Advise potential members on the right membership type for them & help them get started at Crunch.
  • Ensure that all members have access to a highly trained and professional fitness staff through the CrunchOne KickOff.
  • Be a subject matter expert on all things Crunch for proper policy advisement.
  • Help members navigate baseline billing/membership questions & keep all member information up to date/current.
  • Strategize ways to engage & serve the member base by driving awareness around the different services that we offer.
  • Maintain club cleanliness through consistent efforts directed at general tidiness, maintenance & upkeep.
  • High School Diploma or GED required.
  • Prior experience working at a franchised gym is preferred but not required.
  • FREE Peak Results Membership.
  • We Pay to Get You Certified Through NASM (Accredited by the NCCA)!
  • FREE Continuing Education Credits.
  • Gain Relevant Industry Experience While Attending School!
  • Mentorship from a Professional Leadership Team with a Combined 30+ Years in the Industry.
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