Member Services Representative (Teller)

Westconsin Credit Union • River Falls, WI

383d

About The Position

The Member Services Representative (Teller) at WESTconsin Credit Union is responsible for providing exceptional service to members by processing transactions, addressing inquiries, and promoting the credit union's products and services. This role emphasizes relationship building and requires a friendly, professional demeanor to enhance the member experience. The position offers extensive training to develop knowledge of the credit union's offerings.

Requirements

• High school diploma or equivalent
• Proven track record in customer service
• Proficiency in basic computer, data entry, and typing skills
• Positive attitude, professional image, and self-motivation
• Excellent oral and written communication skills

Responsibilities

• Represent the Credit Union to members in a friendly, positive, and professional manner
• Provide prompt, efficient, confidential, and accurate service in the processing of transactions
• Respond to members' requests, problems, and complaints, and/or direct them to the proper person for assistance and resolution
• Learn to recognize members' needs for services, and present and refer them appropriately
• Handle all monetary transactions for members

Benefits

• Healthy Living Fund Contribution
• Student Loan Repayment Program
• Competitive Pay
• Impressive 401(k) Contribution and Match Plan
• Paid Holidays

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED