Member Services Representative (Overnight Shift)

Crunch • Petal, MS

96d

About The Position

Crunch Fitness is now accepting applications for qualified Member Services associates that are ready to be a part of a team and grow personally within a premier organization.

Requirements

• Must have availability for overnight shifts 3-5 times per week
• Fluent in English (bilingual in Vietnamese or Spanish is a bonus)
• Proficient reading and writing skills
• Computer Skills
• Current CPR AED certification

Nice To Haves

• Energetic and engaging personality
• Passion to help other people achieve and maintain health & fitness goals
• Strong verbal communication & customer service skills

Responsibilities

• Demonstrate knowledge of the Crunch brand and model behavior in accordance with Crunch mission statement.
• Set the tone for a stellar first impression by displaying a helpful and engaging Front Desk atmosphere.
• Check-in and greet all members & guests with a smile and friendly service.
• Facilitate guided tours and present amenity offerings to prospective members.
• Execute membership sales to meet established sales goals and commission percentages.
• Promote products, services, and special events on a consistent basis.
• Operate Point-of-Sale system and be proficient in onsite technology.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area and fitness floor.
• Maintain and uphold company policies and procedures.
• Maintain a professional disposition at all times.

Benefits

• Complimentary Peak Results Gym Membership
• Customer Service & Service Delivery Training specific to Crunch Franchises
• Access to cross-train into other positions (group fitness instructor, personal trainer, management training)

What This Job Offers

• Industry: Amusement, Gambling, and Recreation Industries
• Number of Employees: 1,001-5,000 employees