There are still lots of open positions. Let's find the one that's right for you.
The Member Services Representative I (MSR I) serves as the primary point of contact for members of the Alameda Alliance for Health, addressing both routine and complex inquiries. This role focuses on delivering excellent customer service through effective communication and problem-solving, while maintaining compliance with regulatory requirements. The MSR I is responsible for managing a high volume of inbound and outbound communications, documenting interactions accurately, and collaborating with various departments to ensure member satisfaction and retention.