Member Services Representative (Bilingual) (Temporary)

Central California Alliance for Health • CA

81d • $26 - $35

About The Position

This is a temporary position and the length of assignment is estimated to go from October 2025 to December 2025. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with.

Requirements

• Bilingual Spanish/English.
• Principles and practices of customer service.
• Windows-based PC system and Microsoft Word, Outlook, Excel and database systems.
• Conflict resolution techniques.
• High school diploma or equivalent.
• Minimum of two years of customer service experience in member services, health care, public assistance or human services or in a customer service or call center environment (an Associate's degree may substitute for one year of the required experience).

Nice To Haves

• An equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying.

Responsibilities

• Act as the frontline customer service representative within the Member Services Department, providing assistance to members and providers.
• Facilitate and coordinate non-medical transportation benefits for members.

Benefits

• Medical, Dental and Vision Plans.
• Ample Paid Time Off.
• 12 Paid Holidays per year.
• 401(a) Retirement Plan.
• 457 Deferred Compensation Plan.
• Robust Health and Wellness Program.
• Onsite EV Charging Stations.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees