MEMBER SERVICES OFFICER
MULTIPLI FEDERAL CREDIT UNION•Jefferson City, MO
2d•$23 - $34•Onsite
About The Position
To assist members with their loan requests, providing clerical and administrative support needed to process and close member loans.
Requirements
- Three years to five years of similar or related experience.
- A high school education or GED.
- Must have good communication skills.
- Ten key calculator, typewriter and keyboard skills
Responsibilities
- Takes member loan applications and underwrites according to loan policy and procedure.
- Follow up with member applications and inquiries.
- Process the approved loans and set up date to close the loan and make disbursements.
- Cross-sells other services.
- Identifies and develops cross sell opportunities within credit union membership.
- Reviews online applications
- Files loan documents with the appropriate agencies.
- Answers member phone calls.
- Identifies and takes action to improve the group's operating methods and procedures.
- Performs other job related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
