Member Services Officer-Floater
About The Position
Serve the members of Alliance Credit Union with professional, courteous service. Perform all teller functions proficiently. Solve basic member problems and/or help with member questions or work-related matters. Efficient handling of member needs and accurate transactions. Perform account maintenance. Maintain dual control standards. Open and service accounts for members, interview and professionally handle member’s daily needs. Open and provide account maintenance for services such as basic IRA functions, share certificates, money markets, and share draft accounts. Must be well versed in more complex account structures including representative payee accounts, sole proprietorship accounts and other complex ownership. Provide basic loan information and provide loan referrals.
Responsibilities
- Serve members with professional, courteous service
- Perform all teller functions proficiently
- Solve basic member problems and/or help with member questions or work-related matters
- Efficiently handle member needs and ensure accurate transactions
- Perform account maintenance
- Maintain dual control standards
- Open and service accounts for members, interview and professionally handle member’s daily needs
- Open and provide account maintenance for services such as basic IRA functions, share certificates, money markets, and share draft accounts
- Be well versed in more complex account structures including representative payee accounts, sole proprietorship accounts and other complex ownership
- Provide basic loan information and provide loan referrals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
