Member Services Associate
About The Position
Are you a people person who loves a great mission and looking for a fulfilling job where you can build your leadership, communication, problem-solving and teamwork skills? Join our team today as a Member Services Associate and be a POSITIVE CHANGE MAKER in your community! The Y is the leading nonprofit organization committed to strengthening community by connecting all people to their potential, purpose and each other. Every day, our team members - of all ages, backgrounds and life experiences – work together to empower young people, improve individuals’ health and well-being, and inspire action in and across communities. Character is what counts at the Y, where our values – caring, honesty, respect and responsibility – shape our culture. The Y is a diverse community where your colleagues quickly become your friends.
Requirements
- Strong organizational, computer, communication and interpersonal skills desired.
- The ability and willingness to learn, multi-task with good problem solving skills, along with excellent customer service/sales skills are essential.
- High school diploma or equivalent
Nice To Haves
- Preferred minimum Age 21+
Responsibilities
- Create welcoming environment and build genuine relationships
- Answer phones, complete program registrations, membership sales and proficiently perform all membership functions in the membership software system.
- Using good listening skills, deliver member-focused tours to potential new members and provide excellent service to active members.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
