Member Services Assistant - Piper Trail

Lutheran Life Villages•Fort Wayne, IN

About The Position

Share Your Time. Share Your Heart. Make a Difference. Member Services Assistant – Part-Time Piper Trail | A Lutheran Life Villages Active Adult Community Are you looking for a rewarding way to stay active, connected, and engaged? Do you enjoy helping others, building genuine relationships, and being part of a close-knit community? Piper Trail , a vibrant active-adult community with Lutheran Life Villages, is seeking a compassionate and dependable Member Services Assistant to support our members in living independently while enjoying a rich, connected lifestyle. This role is perfect for someone who values purpose over pace and relationships over routine; semi-retired or retired or a parent with kids in school during the day may be a perfect fit! Schedule That Fits Your Life Part-time (approximately 20 hours per week) Tuesday, Wednesday, and Thursday 8:30am – 3:30pm/4:00pm Consistent daytime hours—no evenings or weekends Why This Role Is Perfect for Active Adults Meaningful, relationship-based work Stay active without heavy medical responsibilities Be part of a friendly, welcoming community Predictable schedule with work-life balance Use your life experience to positively impact others What You’ll Do As a Member Services Assistnant at Piper Trail, you’ll provide a thoughtful mix of assistance, companionship, and community support, including: Friendly social engagement—conversation, reading, games, and connection Providing transportation to appointments or outings Light household assistance such as cleaning, organizing, and laundry Grocery shopping and running errands Medication reminders Non-medical assistance with bathing, dressing, and grooming Pet care for members Supporting members based on individualized service plans Helping in the clubhouse and encouraging participation in community activities Attending and supporting community events Helping keep the Clubhouse welcoming, clean, and inviting You’ll communicate regularly with the Member Services Manager and share observations about member needs to ensure excellent, personalized support. Who We’re Looking For Caring, dependable, and personable individuals Those who enjoy helping others and staying socially engaged Active adults seeking purposeful, part-time work Prior caregiving experience is helpful—but not required Must be 21 years of age or older High school diploma or GED Valid driver’s license with a satisfactory driving record Basic computer knowledge Reliable vehicle, cell phone, and internet access required Part-Time Benefits You’ll Appreciate Competitive wages Generous PTO accrual plus annual Birthday PTO Paid holidays 403(b) retirement savings plan with company match Education assistance Employee Assistance Program Frequent campus events and community celebrations If you’re ready to give back, stay engaged, and be part of a community that truly values connection, we’d love to meet you. WHY JOIN US? At Lutheran Life Villages , we bring our core values of Leadership, Impact, Friendship, and Excellence (LIFE) into every part of our work. Here, you’ll find the opportunity to contribute to an organization dedicated to providing exceptional care for seniors while fostering a supportive, collaborative environment for its staff. Our commitment to Leadership means empowering our team members to grow personally and professionally, inspiring others by example. We’re passionate about making a meaningful Impact in the lives of our residents and nurturing relationships built on Friendship and compassion. By pursuing Excellence in all we do, our employees share our mission to deliver outstanding care. As a valued member of the LLV team, we’re committed to helping you thrive. Join us on a purposeful journey where your career and compassion come together! About Lutheran Life Villages For over 90 years, Lutheran Life Villages has provided compassionate, spiritually connected care to seniors. Founded as the “Oak Street Home” in Kendallville in 1931, we have grown into multiple thriving senior communities across Northeast Indiana. While much has evolved, our mission to serve seniors remains steadfast, and as we continue to expand, we are dedicated to enhancing the lives of our residents, staff, and community. Lutheran Life Villages offers a range of services for seniors, including assisted living, independent senior apartments, long-term care, memory care, memory care assisted living, and short-term rehabilitation across six campuses. Proud to be an Employer of Choice with a team of over 600 employees, we also serve as a Provider of Choice for more than 520 residents. Guided by Christ’s love, we serve individuals and their caregivers with compassion and a commitment to independence, wellness, and spiritual life. Lutheran Life Villages is an Equal Employment Opportunity Employer (EEO) that does not discriminate on the basis of race, religion, age, gender or any status protected by federal, state or local laws. All employment decisions are based on qualifications, merit, competence, and performance. LLVSJ

Requirements

Caring, dependable, and personable individuals
Those who enjoy helping others and staying socially engaged
Active adults seeking purposeful, part-time work
Must be 21 years of age or older
High school diploma or GED
Valid driver’s license with a satisfactory driving record
Basic computer knowledge
Reliable vehicle, cell phone, and internet access required

Nice To Haves

Prior caregiving experience is helpful—but not required

Responsibilities

Friendly social engagement—conversation, reading, games, and connection
Providing transportation to appointments or outings
Light household assistance such as cleaning, organizing, and laundry
Grocery shopping and running errands
Medication reminders
Non-medical assistance with bathing, dressing, and grooming
Pet care for members
Supporting members based on individualized service plans
Helping in the clubhouse and encouraging participation in community activities
Attending and supporting community events
Helping keep the Clubhouse welcoming, clean, and inviting
Communicate regularly with the Member Services Manager and share observations about member needs to ensure excellent, personalized support.