Member Service Team Member - Full Time

Greater Philadelphia YMCA•Philadelphia, PA

About The Position

Greater Philadelphia YMCA Employment Opportunity! Do you love connecting with people and sharing your passion with others? We are looking for a Member Service Team Member to join our team at the Y! We spend our days positively impacting the community around us. We help members reach their potential, enact goals, and we change lives in our Y community. Some rewards for joining our team: Free YMCA membership - access to all branches! Flexible work schedule Sweet discounts on child care and summer camp programs Planning for your future? Ask us how we do it at the Y- it's awesome! What you can expect: Support from an amazing team which includes training you on expectations Opportunities to learn & grow at the YMCA Being a part of a non-profit organization that works to make the community stronger Great members to work with every day! After reading this, if you’re thinking this is me- we want to meet you! Get the ball rolling with our quick, 3-minute online application. The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam-era or special disabled veteran or other protected classification and in accordance with applicable laws.

Requirements

18+ years of age
1+ years of experience in customer service
Have a willingness and desire to live out the mission of the Y
Are experienced in cash handling and can reconcile shift transactions
Enjoyment from working with members and building positive relationships

Responsibilities

Providing customer service support to members, program participants, and guests
Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
Building strong relationships with members and guests of all ages