Member Service Specialist (Travel Team)
About The Position
Legacy Community Federal Credit Union is looking for the right candidate to join our team as a full time Member Service Specialist. This role is on our Travel Team and applicant needs to be able to travel to all ten Legacy branches in the Birmingham area as well as our Cullman branch. Legacy is committed to assisting our members in the greater Birmingham area at one of our eleven branches . Additionally, we are proud to be the official credit union of the University of Alabama at Birmingham. We want to help our members Craft their Legacy by providing products and services to our members that help fulfill their financial needs. We have been loyal to the UAB and Birmingham community since 1955. We are also committed to providing competitive pay to our employees, as well as excellent benefits. We offer health and dental insurance through BCBS of Alabama, as well as company paid Life, Short Term, and Long-Term Disability insurance . We offer two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust . We also have 12 paid holidays, 12 vacation days, and 10 sick days for our employees! This is a full time position, with the standard hours being Monday through Thursday from 8:30 am - 5:00 pm, and Friday from 8:30 am - 6:30 pm . In this Member Service Specialist position, we rely on you to effectively assist our members with all of their financial transactions while providing exceptional customer service. From cash handling to withdrawals, deposits, transfers, loan payments, and more, our members depend on you to do everything with precision and care. As needed, you recommend and sell products and services, and direct members to various departments for specific information and/or services that cater to their individual needs/goals. In addition to helping our members, you are happy to jump in and perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone. If you can do those things and meet the following requirements, we would be happy to have you as part of our team!
Requirements
- Prior customer service experience
- Experience handling money
- High school diploma or GED
- At least 1-3 years of similar or related experience
- Applicant needs to be able to travel to all ten Legacy branches in the Birmingham area as well as our Cullman branch
Nice To Haves
- Teller experience preferred
Responsibilities
- Effectively assist our members with all of their financial transactions while providing exceptional customer service
- Cash handling to withdrawals, deposits, transfers, loan payments
- Recommend and sell products and services
- Direct members to various departments for specific information and/or services that cater to their individual needs/goals
- Perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone
Benefits
- Health and dental insurance through BCBS of Alabama
- Company paid Life, Short Term, and Long-Term Disability insurance
- Two retirement plans: 401(k) with discretionary match and a Cash Balance Defined Benefit Plan and Trust
- 12 paid holidays
- 12 vacation days
- 10 sick days
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees
