Bradenton-Member/ Customer Service Specialist - Full time

Floridacentral Credit Union•Bradenton, FL

24d

About The Position

Member Service Specialist (MSS) at Floridacentral Credit Union Where Community Comes First! Are you a financial professional passionate about helping people achieve their goals? Floridacentral Credit Union is seeking a Member Service Specialist (MSS) to help members secure their financial future. We’re looking for an enthusiastic representative to join our growing team at Floridacentral Credit Union.

Requirements

Experience in loan origination and account management.
Strong communication skills with a customer-first mindset.
A passion for community engagement and building member relationships.
A sales and goal-driven attitude with an ability to keep members’ needs met.

Responsibilities

Loan Counseling: Advise members on auto loans, credit cards, home equity lines, and first mortgages.
Account Management: Open and maintain checking, savings, CDs, and IRAs.
Financial Education: Deliver personalized guidance to help members make informed financial decisions.
Sales & Service: Promote credit union products and services, meeting goals while prioritizing member needs.
Brand Ambassador: Represent the credit union in-branch and in the community, building trust and lasting relationships.