Member Service Specialist I - Floating Teller

America's Credit Union • Tacoma, WA

42d • $19 - $31

About The Position

Founded in 1954 as the Fort Lewis Federal Credit Union, ACU has a proud history of serving civilian federal employees, military personnel, and their families. Today, we welcome civilians and armed forces members across the Northwest. Our mission remains to provide a valuable alternative to commercial banks, guided by our core values of dedication, service, and integrity. If you're passionate about making a difference and eager to grow with us, come work at ACU and help shape the future of our community!! Ready to dive into a rewarding banking career? We have an awesome opportunity for a Floating Teller or a Member Service Specialist I (MSSI) as we call it. You'll have the opportunity to work in all thirteen branches of our credit union, growing and learning along the way. If you've got six months of cash handling experience and love a good challenge, we want you on our team!

Requirements

• High school diploma or equivalent
• Six months to one year of cash handling experience
• Must be bondable

Nice To Haves

• Some retail or cash-handling experience
• Quick and accurate computer skills
• Friendly and great with people - you'll make members feel welcome
• Problem-solving skills
• Good at writing and communication
• Motivated and organized
• Flexibility to handle different branches like a pro

Responsibilities

• Help credit union members with transactions
• Handle savings, loans, checks, and more
• Balance cash like a pro
• Be a team player and learn new things in meetings and training sessions
• Share your excitement for our products and services with members

Benefits

• Generous PTO (Paid Time Off)
• 11 Paid holidays
• Paid Bereavement Leave
• Paid Jury Duty leave
• Training and advancement opportunities
• 401k with match up to 6%
• Mortgage discounts
• Paid volunteering at ACU sponsored events
• Bonus opportunities
• Company paid long term disability and life insurance
• Full Medical, Vision and Dental benefits
• Annual employee event for all staff and their families
• Employee Assistant Program (EAP)
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED
• Number of Employees: 101-250 employees