Member Service Representative (Full Time)
About The Position
The Saratoga Regional YMCA is hiring for a Member Service Representative and we are excited to have you join our team! This positions maintains a supportive, positive atmosphere, that welcomes and respects all individuals. The Membership Representative responds to member and guest needs and promotes memberships and programs. The SRYMCA offers competitive benefits to all full-time staff including: Medical, Dental and Vision Coverage. Life Insurance (Paid 100% by the SRYMCA). Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA). FREE association-wide family membership. 401(a) and 403(b) retirement accounts. Confidential support and resources through Adirondack Employee Assistance Program (EAP) All eligible employees receive the SRYMCA’s retirement contribution of 12% of their biweekly gross earnings. Discounts on childcare services, including summer camp. 20% discount on program classes for the employee and dependents (subject to availability during regular registration periods). 40% discount on childcare services and Day Camps (limited number of discounted slots may be available, depending on enrollments). We’re looking for someone who is: Warm, welcoming, and friendly. Customer service-focused with a positive attitude. Fluent with computers and comfortable learning new systems.
Requirements
- Minimum age of 18 years old.
- Previous customer service, sales or related experience.
- CPR and First Aid, child abuse prevention training, Y orientation certifications required within 90 days of hire.
- Excellent interpersonal and problem-solving skills.
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
- Basic knowledge of computers.
Benefits
- Medical, Dental and Vision Coverage.
- Life Insurance (Paid 100% by the SRYMCA).
- Short and Long-Term Disability Insurance (Paid 100% by the SRYMCA).
- FREE association-wide family membership.
- 401(a) and 403(b) retirement accounts.
- Confidential support and resources through Adirondack Employee Assistance Program (EAP)
- All eligible employees receive the SRYMCA’s retirement contribution of 12% of their biweekly gross earnings.
- Discounts on childcare services, including summer camp.
- 20% discount on program classes for the employee and dependents (subject to availability during regular registration periods).
- 40% discount on childcare services and Day Camps (limited number of discounted slots may be available, depending on enrollments).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
