Member Service Representative - Piedmont
About The Position
Our motto is "Connecting with you" and we believe connections are central to all that we do. Our commitment to community is a big part of who we are as a credit union and it is an important characteristic of our culture. Our Employees Enjoy: $1,000 Welcome Bonus after 90 days 11 Paid Holidays 200% 401(k) Match up to 5% Tuition/ Educational Assistance Multiple Benefits Options & Many Other Employee Perks ! As a Member Service Representative , you will deliver exceptional member experiences by providing prompt, efficient and courteous member service and process accurate teller transactions. You will cross-sell Credit Union products and services in alignment with members' financial needs and strategic goals of the organization. The MSR role also serves as a front-line contact for most member dealings at the Credit Union. Our Ideal Candidate: - Collaborative teammate with excellent interpersonal and communication skills. - Great listener with strong desire to help people. - Ability to accurately process transactions and requests. - Thrives handling multiple tasks in fast paced, service-oriented environment. - Embraces new opportunities with strong initiative to accomplish tasks.
Requirements
- High school diploma or G.E.D.
- Minimum 1 year of experience in financial institution or retail customer sales/service environment required.
- Collaborative teammate with excellent interpersonal and communication skills.
- Great listener with strong desire to help people.
- Ability to accurately process transactions and requests.
- Thrives handling multiple tasks in fast paced, service-oriented environment.
- Embraces new opportunities with strong initiative to accomplish tasks.
Nice To Haves
- Prior cash-handling experience preferred.
Responsibilities
- Accurately process teller transactions, including deposits, withdrawals, and loan payments.
- Serve as the front-line contact for, and build relationships with, Communication Federal Credit Union members.
- Understand and cross-sell CFCU products and services.
- Achieve individual and branch goals for member experience, transaction accuracy, and product cross-sells.
Benefits
- $1,000 Welcome Bonus after 90 days
- 11 Paid Holidays
- 200% 401(k) Match up to 5%
- Tuition/ Educational Assistance
- Multiple Benefits Options & Many Other Employee Perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
