Member Service Representative
About The Position
As a vital member of our team, you'll provide a wide range of Credit Union services, beginning with building and strengthening member relationships by matching their needs with our products and services. Your role will also involve: Interviewing and counseling loan applicants and enrolling new members Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reports Assist with loan, cash, and teller services Offer credit score coaching to save our members money Fundamental financial counseling to boost our members money management knowledge
Requirements
- High School Diploma or GED required
- At least one year of customer-facing experience in credit unions or financial institutions
- Bondable
- Proficient with Microsoft Office or similar software
- Positive attitude and excellent communication skills
Nice To Haves
- Bachelor’s degree
Responsibilities
- Interviewing and counseling loan applicants and enrolling new members
- Reviewing and suggesting improvements for current and prospective loans by effectively reviewing loan applications and credit reports
- Assist with loan, cash, and teller services
- Offer credit score coaching to save our members money
- Fundamental financial counseling to boost our members money management knowledge
Benefits
- Medical, dental, and vision insurance
- Life/AD&D and Disability Insurance
- HSA/FSA plans
- Tuition reimbursement
- LegalShield
- Pet Benefits
- Employee Assistance Program
- Free Telemedicine
- Competitive 401(k) match with Safe Harbor
- Referral bonuses
- Paid time off, including holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
