Part-Time Member Service Representative

Bluebonnet Electric Cooperative Inc • Bastrop, TX

8d • Remote

About The Position

Essential Duties and Responsibilities:
Update member contact information in applicable systems
Assist members with billing inquiries and transactions
Provide excellent member service while interacting with the member.
Ensure all safety procedures and rules are followed.
Must be able to appropriately handle confidential information and act within the practices established by the Bluebonnet RedFlag policy.
Education and Experience:
High school diploma or equivalent.
Licensing and Certification:
Valid Texas driver's license.
Certification in First Aid, CPR and AED
Requirements
Knowledge, Skills and Abilities:
Ability to navigate through multiple computer screens and applications with speed and accuracy.
Proficient in Excel, Outlook and Word.
Must have the ability to use basic office equipment.
Must be dependable and prompt at all times.
Effective verbal and written skills.
Must possess excellent member service experience and skills, with a desire to serve our members and internal personnel in a positive manner.
Must possess the ability to organize, plan and prioritize multiple responsibilities with minimal supervision.
Must possess excellent keyboarding, writing and grammar skills for correspondence to the members and internal personnel.
Bilingual (Spanish) preferred.

Work Environment:
Hours are consistent with but not limited to normal business operations.
May require working flexible hours, with varying daytime and evening shifts
Mainly required to work remote
Repetitive duties will be required throughout the day.
This is a part-time position working 15-20 hours per week, not to exceed 29 hours per week and 1000 hours per year.

Bluebonnet Electric Cooperative, Inc. is an Affirmative Action/Equal Opportunity Employer, including individuals with disabilities and protected veterans.

Applications will be accepted until March 30, 2026.

Requirements

• High school diploma or equivalent.
• Valid Texas driver's license.
• Certification in First Aid, CPR and AED
• Ability to navigate through multiple computer screens and applications with speed and accuracy.
• Proficient in Excel, Outlook and Word.
• Must have the ability to use basic office equipment.
• Must be dependable and prompt at all times.
• Effective verbal and written skills.
• Must possess excellent member service experience and skills, with a desire to serve our members and internal personnel in a positive manner.
• Must possess the ability to organize, plan and prioritize multiple responsibilities with minimal supervision.
• Must possess excellent keyboarding, writing and grammar skills for correspondence to the members and internal personnel.

Nice To Haves

• Bilingual (Spanish) preferred.

Responsibilities

• Update member contact information in applicable systems
• Assist members with billing inquiries and transactions
• Provide excellent member service while interacting with the member.
• Ensure all safety procedures and rules are followed.
• Must be able to appropriately handle confidential information and act within the practices established by the Bluebonnet RedFlag policy.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees