Member Service Representative (Chester Location)

Argent Federal Credit Union • Chester, VA

1d

About The Position

As a Member Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions. The right candidate should exhibit and be willing and able to: Exhibit professionalism and trustworthiness Navigate multiple systems while interacting with members and processing transaction services. Exercise active listening skills. Cross-sell credit union products, services and promotions. Meet or exceed assigned job production guidelines.

Requirements

• High School Diploma or Equivalent
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Nice To Haves

• Banking and financial background preferred.
• Ability to set priorities and multitask.
• Ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills
• Proven record of providing both internal and external customer service
• Expert in MS Office

Benefits

• competitive compensation
• exceptional health insurance
• 401K with matching contribution
• generous PTO
• tuition reimbursement
• paid time off to volunteer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees