Member Service Representative (Woodlake Location)
About The Position
As a Member Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions. The right candidate should exhibit and be willing and able to: Exhibit professionalism and trustworthiness Navigate multiple systems while interacting with members and processing transaction services. Exercise active listening skills. Cross-sell credit union products, services and promotions. Meet or exceed assigned job production guidelines.
Requirements
- High School Diploma or Equivalent
- Previous experience in customer service and/or cash handling is preferred.
- One year of experience as a credit union or bank teller preferred.
Nice To Haves
- Banking and financial background preferred.
- Ability to set priorities and multitask.
- Ability to handle sensitive information with discretion.
- Excellent verbal and written communication skills
- Proven record of providing both internal and external customer service
- Expert in MS Office
Benefits
- competitive compensation
- exceptional health insurance
- 401K with matching contribution
- generous PTO
- tuition reimbursement
- paid time off to volunteer
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
