Member Service Representative

Neches Federal Credit UnionNederland, TX
386dOnsite

About The Position

The Member Service Representative at Neches Federal Credit Union is responsible for delivering exceptional customer service while assisting members with their financial needs. This role involves processing various member transactions and educating members about the credit union's products and services. The ideal candidate will demonstrate professionalism, initiative, and strong communication skills.

Requirements

  • High school diploma or equivalent.
  • 6 months of cash handling or equivalent experience.
  • Good verbal and written communication skills.
  • Math aptitude and keyboarding skills.
  • Ability to work independently and display initiative and decision-making.
  • Team player with a high level of professionalism.

Responsibilities

  • Processing member transactions including deposits, withdrawals, transfers, and loan payments.
  • Issuing money orders, cashier checks, and hunting/fishing license tags.
  • Balancing the cash drawer at the end of each shift.
  • Completing various transaction reports.
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