Member Service Representative

Visions Federal Credit Union • Binghamton, NY

277d • $18 - $22

About The Position

We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking.

Requirements

• High school diploma with 1-3 years of related experience.
• Proficient in the Microsoft Office Suite programs.
• Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Nice To Haves

• An associate degree preferred.
• Previous customer service or sales experience.

Responsibilities

• Deliver exceptional service to our members while facilitating various transactions with precision and efficiency.
• Serve as a frontline representative of the organization, upholding the highest standards of professionalism.
• Focus on creating a positive member-centric experience.
• Utilize strong communication skills and attention to detail.

Benefits

• Pension Plan, 401k Plan, and 401k matching contributions
• Excellent health benefits
• Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
• More than ten paid holidays per year
• Wellness program
• Tuition reimbursement
• Student loan repayment
• Employee recognition program
• Educational incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED