Member Service Representative (Teller) - WY

First Capital Federal Credit Union • York, PA

1d • Onsite

About The Position

First Capital Federal Credit Union is a full-service financial institution serving the needs of members throughout York County, Pennsylvania, and the United States. Membership in the Credit Union is open to all employees and their families of companies within our Field of Membership. Our mission statement is the financial wellbeing of members and dedication to our community come FIRST. First Capital Federal Credit Union is seeking a full-time Member Service Representative MSR (Teller) to join our growing team. We offer team members a competitive salary, including paid time off 401K, pension plan and tuition reimbursement. First Capital promotes a culturally healthy and fund work environment with many employee benefits. The Member Service Representative MSR (Teller) will serve as a liaison between First Capital and its members. The Member Service Representative MSR (Teller) will be responsible for conducting transactions, providing account information. The Member Service Representative will provide prompt and professional service that consistently demonstrates our mission, vision, and core values. Come join our growing team and grow your career in the financial industry.

Requirements

• Professionalism
• Completion of a high school diploma or GED
• Experience in a financial institution, retail cash operations or customer service position

Responsibilities

• Serve as a liaison between First Capital and its members
• Conduct transactions
• Provide account information
• Provide prompt and professional service that consistently demonstrates our mission, vision, and core values
• Provide prompt, positive and courteous service to the members by listening, communicating effectively, making eye contact, smiling, and using the members' name
• Assess member financial needs to promote and cross-sell products and services offered by the Credit Union to meet established sales goals and build productive relationships
• Operate a cash drawer and perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, and check cashing
• Perform member account requests to include but not limited to maintenance, name change, and address changes

Benefits

• Competitive salary
• Paid time off
• 401K
• Pension plan
• Tuition reimbursement
• Culturally healthy and fund work environment
• Many employee benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees