About The Position

Service Credit Union is seeking a Member Service Representative/Teller. This role is a great step for anyone interested in a banking career with growth opportunities.

Requirements

  • Cash handling experience desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

Responsibilities

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and needs-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Perform other job-related duties as assigned.

Benefits

  • Great health and dental benefits starting day one!
  • PTO, long-term disability, and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Paid leave policy after 12 consecutive months of employment.
  • Free confidential mental health support program with Talkspace.
  • Free identity theft protection through IdentityForce.
  • Tuition reimbursement.
  • Training and career growth opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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