Member Service Representative/Teller- Full-Time - LaGrange, KY

L&N Federal Credit Union • La Grange, KY

414d

About The Position

The Member Service Representative/Teller at L&N Federal Credit Union is a full-time role focused on assisting members with their financial transactions and providing financial solutions to meet their needs. This position involves managing cash transactions, connecting members with appropriate services, and ensuring a high level of customer service in a team-oriented environment.

Requirements

• A high school education or GED required.
• 7 months - 1 year of similar or related experience required.

Responsibilities

• Receive and process member financial transactions, including deposits, withdrawals, and loan payments; sell money orders and travelers checks to members; transfer amounts from member accounts as directed.
• Inspect and approve for deposit or cash all checks in the amount of $1000 or more, following established guidelines for check approval.
• Welcome members and provide routine information concerning services and direct members to appropriate departments for specific information and services.
• Assist in the training of new employees in office or branch procedures. Assist in closing procedures at night.
• Cross-sell credit union services.
• Answer department or branch phones promptly.
• Balance cash drawer and conduct daily transactions. Perform routine cash drawer checks.
• Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as assigned by supervisors.
• Practice confidentiality where indicated in employee matters and credit union operations.
• Responsible for managing branch vaults - including balancing vault, buying cash from other tellers, entering vault totals, buying cash for vault etc.
• Responsible for the Ceto report daily.
• Open new member share and share draft accounts following established Credit Union guidelines. Assist members in the balancing of accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED