Member Service Representative/Teller Floater- Full-Time, Louisville, KY

L&N Federal Credit Union • Louisville, KY

2d

About The Position

This full-time, non-exempt hourly role assists members with their financial
transactions, involving paying and receiving cash and other negotiable
instruments. The Member Service Representative Floater offers financial
solutions to member concerns, uses problem solving to meet member’s needs, and
connects members with the correct channel of services including, but not limited
to, member development officers and back office services. The MSR Floater fills
in at branches who need extra help and assist in daily branch operations.

Requirements

• A high school education or GED.
• 1-12 months of similar or related experience required.

Responsibilities

• Receive and process member financial transactions, including deposits, withdrawals and loan payments; transfer amounts from member accounts as directed.
• Cash checks and pay money from savings and checking accounts upon verification of signatures and/or member identification. Inspect all checks, bonds, money orders, etc. to determine their negotiability.
• Perform a variety of miscellaneous tasks including typing, filing, computer input and answering the telephone.
• Welcome members and provide routine information concerning services and direct members to appropriate departments for specific information and service.
• Balance cash drawer and daily transactions.
• Practice confidentiality where indicated in employee matters and credit union operations.
• Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as assigned by supervisors.
• To assist other branches when they are short staffed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees