Member Service Representative II or III
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About The Position
Havasu Community Credit Union, a Division of CU SoCal, is hiring a Member Service Representative (Member Service Officer) II or III who will contribute to the Credit Union’s key results and critical measures by displaying personal accountability in aligning job responsibilities with the organization's core purpose, core values, goals, and objectives. Under general supervision and in accordance with Credit Union policies and procedures, this role is responsible for building member relationships through individual efforts at educating and advising Members about LA Financial products and services. Additionally, a variety of direct Member contact functions are performed to effectively meet the needs of Members, including but not limited to providing quality Member service, demonstrating ability to identify opportunities and needs to effectively cross-sell products and services, opening and closing of general membership and accounts, performing account maintenance services, while ensuring to maintain confidentiality and security of member information. This position is comparable to that of a new accounts representative; including duties and essential responsibilities outlined in the MSR I job description.
