Member Service Representative I/II - Randallstown Branch (300MSR1 / 300MSR2)
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About The Position
MECU is a not-for-profit financial institution committed to helping its members and community by offering high-quality financial products and services. MECUs success in empowering our members to improve their financial well-being and live better dates back to 1936. We seek service-oriented professionals that will be champions for our members, treat everyone with respect find ways to assist our members/co-workers and help our community be a better place to live. WE NEVER COMPROMISE THE MEMBER EXPERIENCE - our goal is to provide the absolute best member experience in all interactions and is the number one factor that we use to differentiate ourselves from our competition. The position includes two levels: MSR I and MSR II, both acting as a liaison for the credit union to maintain member loyalty by efficiently meeting the needs or requests of the member. Responsibilities include providing accurate account information, opening new accounts, resolving issues, and promoting various credit union products and services.
