Member Service Representative-Bilingual (English/Spanish)
About The Position
Looking to hire Member Service Representative -Bilingual (English/Spanish) in Reading, PA . As the Member Service Representative you will be responsible for working with members to meet financial service needs through processing transactions and suggesting new products or services. You will be responsible for delivering the highest-level customer service, accurate and efficient processing of member transactions, promoting products and services, resolving member account issues, making modifications to accounts, adding account services, opening new accounts, and performing those functions according to the policies and guidelines of the credit union in a friendly, helpful manner.
Requirements
- At least 2+ years of Credit Union experience.
- High school diploma or GED.
- At least 2+ years of customer service experience.
- Bilingual (English/Spanish).
Responsibilities
- working with members to meet financial service needs through processing transactions
- suggesting new products or services
- delivering the highest-level customer service
- accurate and efficient processing of member transactions
- promoting products and services
- resolving member account issues
- making modifications to accounts
- adding account services
- opening new accounts
- performing those functions according to the policies and guidelines of the credit union in a friendly, helpful manner
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
