Member Service Rep
About The Position
Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies. We are seeking a Universal Banker to join our San Diego, CA team! If you are interested in who we are and what we do; have a strong desire to work in an organization that places a high priority on teamwork and collaboration; and are interested in working to help create economic opportunity for all – THIS is the place for you!
Requirements
- One to three years’ experience in financial institution or other customer service industry preferred
- Prior cash handling and customer service responsibilities preferred
- Preference for working in organizations that place priority on teamwork and collaboration
- High School graduate or equivalent
Nice To Haves
- Spanish fluency preferred, verbal/written
Responsibilities
- Initiate and lead conversations to identify and assess member needs
- Maintain and enhance member account relationships by providing excellent member service
- Process share deposit payments, loan payments, manual payrolls, and account transfers
- Maintain drawer cash levels within prescribed amounts
- Post and Log night, ATM and mail deposits. (Part of dual-control team.)
- Perform other duties and projects as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
