Member Service Officer (MSO), Floater

Tinker Federal Credit Union•Oklahoma City, OK

27d•$24

About The Position

At TFCU, we welcome people of all backgrounds. We know that embracing a diverse team makes us a stronger and better organization. Here you can expect a professional workplace where all employees have the opportunity to feel seen, respected, valued and heard. Tinker Federal Credit Union's Branch Operations Administration department has an immediate opening for a Member Service Officer (MSO), Floater! This is an exciting opportunity to join one of the nation's leading credit unions! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU! As a Member Service Officer (MSO), Floater, you will be responsible for the following:

Requirements

You must have a high school diploma or equivalent, and three years of applicable work experience in a closely related position is required.
Financial institution experience is preferred.
Applicable additional education levels or relevant but not required certifications may be eligible to satisfy minimum experience requirements.
Incumbent Bonding REQUIRED by TFCU’s chosen authority.
TFCU University certification required and completed.
Valid driver’s license, maintaining an acceptable Motor Vehicle Record.
SAFE Act registration required.
Complete and pass regulations training.
Complete and pass MSO Floater Training.
Ability to travel to all TFCU locations in both Oklahoma and Texas as needed.
Reliable transportation to travel to various TFCU locations.
Knowledge of lending policies and procedures.
Knowledge of TFCU history, code of ethics, products, and services.
Knowledge of privacy procedures, confidentiality guidelines and cash handling standards.
Knowledge of Reg. CC, Reg. DD, Reg. J, Reg. D, Reg. E., Reg. B and Reg. Z.
Knowledge of Equal Credit Opportunity Act, Fair Credit Reporting Act, Home Mortgage Disclosure Act, Internal Revenue Service (IRS) rules for Individual Retirement Accounts (IRAs) and National Credit Union Administration (NCUA) share insurance rules.
Ability to use and maintain basic, fundamental office equipment.

Responsibilities

Traveling to various TFCU locations around the state of Oklahoma & to the TFCU branches in Texas as needed.
Assisting members with opening new accounts, taking loan applications, and performing financial and non-financial transactions
Serving members with various services provided at each branch, including but not limited to assisting with providing access to safe deposit boxes
Assisting with training other team members on a variety of topics needed to perform their duties
Handling various levels of diversified member and financial transactions, which could be specific to different locations