Member Service Associate (Homewood-Oxmoor Rd)

Legacy Community Federal Credit Union • Birmingham, AL

412d

About The Position

The Member Service Associate at Legacy Community Federal Credit Union plays a crucial role in assisting members with their financial transactions and providing exceptional customer service. This full-time position is based in Birmingham, AL, and involves a variety of tasks including cash handling, processing deposits and withdrawals, and recommending products and services to meet members' financial needs.

Requirements

• Prior customer service experience
• Experience handling money
• High school diploma or GED
• At least 1 month of related experience

Responsibilities

• Assist members with financial transactions including withdrawals, deposits, and transfers.
• Provide exceptional customer service to all members.
• Recommend and sell products and services to meet members' needs.
• Direct members to appropriate departments for specific information or services.
• Perform miscellaneous tasks such as typing, filing, and answering the telephone.

Benefits

• Health insurance through BCBS of Alabama
• Dental insurance
• Company paid Life and LTD insurance
• 401(k) with discretionary match
• Cash Balance Defined Benefit Plan and Trust
• 12 paid holidays
• 12 vacation days
• 10 sick days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED